Get In Touch
- info@konekobrighton.com
- Brighton, UK
Frequently Asked Question!
Do you Ship worldwide?
Yes, we ship to most countries worldwide. If you live in a rural area or remote island; contact us first to make sure we can get your order to you safely.
Countries outside the UK
You are personally responsible for any import duty/tax that may be applied to an order outside of the UK. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due these charges will be liable for all costs shipping the order back - including the original cost of the shipping.
Delivery
If you have not received your order after 60 days from the dispatch date - let us know asap, no later than 90 days from your order date.
Can I Cancel an order?
Please contact us, via the contact us page, within 60 minutes of making your purchase with any cancellations - as order processing is extremely fast. We cannot guarantee that we can cancel your order prior to shipping. If the order has already shipped you will need to return it to us for cancellation and refund as per our return guidelines when you have received it.